A good PVP (Personal Vacation Planner) can be hard to find. A GREAT one is next to impossible...I have done the impossible.
Aida Herrmann
Personal Vacation Planner
Hours: Monday–Friday, 11:00 a.m. to 8:00 p.m. ET
Email: aherrmann@carnival.com
Desk: (800) 819-3902 , Ext. 85633
Mobile: 772-882-8548
I have had two different PVPs in the past and always had one heck of a time contacting them. I know this is by far the norm with PVP's as there are several comments on Cruise Critic from members complaining of this very same thing.
What I like about Aida is that she actually gave me her cell number. That, to me, shows dedication. I've never had a problem contacting her and if I leave a msg or email, she is quick to respond. She's very nice, super knowledgeable and has never pressured me into booking. She's been with Carnival for quite sometime, unlike other PVP's that seem to come and go quickly.
It's nice to have finally found a good one!
*Edited Sunday August 18th, 2013 to add:*
A big thank you to Jenna A. for letting Aida know that I recommended her as a PVP. I did not realize but apparently there is a referral program in place currently and I am getting a $50 Carnival gift card! Thanks Jenna!
Sarah Fretz
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ReplyDeleteThanks for posting. See, there is a way around cruise critic. Glad you took my advice. Thanks again.
DeleteFantastic Blog! I read a post of yours on CC and have been searching to find out who you use for your PVP. I have to ask....what do you find is the benefit of using a PVP over just booking yourself? I have always just called Carnival and booked directly through them.
ReplyDeleteThen you've got a pvp! A pvp is the Carnival employee who books your cruise. Just check any of your email confirmations and their info should be at the bottom. Basically, I've got one I like and will always just book through her from now on rather than a TA or calling Carnival and using whoever.
DeleteI have only booked on Carnival's website. I read your post on Cruise Critic where you mentioned having a fabulous PVP. I would love to know who it is, for booking my next cruise if you want to give out your PVP's info. Thanks!
ReplyDeleteLatisha
Aida Herrmann - details posted above!
ReplyDeleteLOL! I completely overlooked that! Duh! Thank you! :-)
ReplyDeleteNo worries! I'm new to this blog thing and I get all messed up all the time as to where things are....and I made the bloody thing!
ReplyDeleteJust do a google search on her and you will see all the fab remarks about her. That's how I ended up finding her.
Good luck!